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60-62 Northumberland St, Newcastle upon Tyne NE1 7DF, UK – 0191 221 2709
I regularly shop at Cotswold Outdoor in Newcastle. It's very hit and miss as to what kind of service you get. Sometimes you'll chance upon a member of staff who is able to find the item that was in one place a few days earlier but has since been moved to somewhere less logical. On my most recent visit I was buying a backpack as a gift. I am under the impression that it is law that prices must be displayed for everything on your shelves, but I had to look up the prices on my phone for pretty much every backpack I looked at. And there were no members of staff around on the upper floor to ask for assistance which is a problem I've had before when wanting to try on clothes but no staff around to unlock the changing room! I did inform them about that on twitter, and to be fair they did respond and I've not encountered locked changing rooms since. So sometimes I would rate the store 4 stars, but unfortunately I would also often rate it 2 stars, and even on occasion just 1 star (which in reality is 0 stars but you can't chose 0).
Its an outdoor suppliers of clothing and equipment. This a large and airy store and you feel comfortable walking around. The choices are usually good.
34 Dean St, Newcastle upon Tyne NE1 1PG, UK – 0191 232 3561
Really impressed with this store. Delivery was quick, but the package had been damaged by the courier causing a few abrasions on the jacket. I spoke to LD Mountain Centre's customer service and everything was sorted without fuss. I have full confidence in this store and would not hesitate to purchase from here again.
Over the years, ive bought a few items, coats etc, from here. Expensive but they know their stuff. Knowledgeable staff. I exchanged an unwanted gift here recently, absolutely no bother at all. Waterproof beanie hat, fantastic and warm!
1 Bigg Market, Newcastle upon Tyne NE1 1UN, UK – 0191 447 1323
Excallant shop and well stocked ,very helpful staff
Excellent shop very helpful staff very knowledgeable great prices.