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60-62 Northumberland St, Newcastle upon Tyne NE1 7DF, UK – 0191 221 2709
Excellent customer service! I was quite stressed out from trying on 'many' pairs of boots from a different store and after having my feet measured with explanation of why I was struggling to get boots to fit, tried and couple of style of walking shoes for comfort, quickly got a pair of boots to fit perfectly and reduced even more at the till! I was even given advice on how to lace them up more securely. Very rare you get service like this nowadays. 5+ stars.
I had to return a watch and was very happy with the forthcoming and helpful staff!
34 Dean St, Newcastle upon Tyne NE1 1PG, UK – 0191 232 3561
Really impressed with this store. Delivery was quick, but the package had been damaged by the courier causing a few abrasions on the jacket. I spoke to LD Mountain Centre's customer service and everything was sorted without fuss. I have full confidence in this store and would not hesitate to purchase from here again.
Over the years, ive bought a few items, coats etc, from here. Expensive but they know their stuff. Knowledgeable staff. I exchanged an unwanted gift here recently, absolutely no bother at all. Waterproof beanie hat, fantastic and warm!
52 Pilgrim St, Newcastle upon Tyne NE1 6SF, UK – 0191 261 6474
Has a good selection, and I find coats rucksacks boots etc are better quality than regular stores, so don't have to be in the forces to find something useful here
Good selection of boots